Most items can be returned for a refund within two weeks of delivery date (shipping not refunded). Most items can be exchanged within one month of the delivery date (extra shipping required). Sale items CANNOT be returned for a refund or store credit. Only size changes are allowed for sale items. Send the items you would like to return or exchange back to us along with the original invoice/packing slip. You may want to make a copy of this invoice for your records. Be sure to include a note with your phone number, a brief summary as to why you are returning or exchanging the merchandise (doesn’t fit, etc.). Shipping charges will not be refunded for returned items. All returned merchandise must be in its original condition and should not be washed or worn. Please mail merchandise along with your note to the following address:
Kung Fu, Inc.
731 W. Hargett Street
Raleigh, NC 27603
Your order should ship within 3-5 business days after placing your order. Please allow 1-2 weeks for delivery of domestic orders, and 2-8 weeks for international orders. If you do not receive your item(s) within this time frame, one or some of your items may have been backordered, in which case we will contact you via email.
We are not responsible for packages shipped with any shipping method where tracking information is not available. If you choose to have your package shipped with such a shipping method and it does not arrive, we will not issue a credit or reship any items.
Packages shipped via UPS MUST BE shipped to a street address. UPS WILL NOT deliver to PO Boxes. Any customer that chooses to have their order shipped via UPS to a PO Box will be responsible for the cost of reshipping the package.
If any international orders are returned to us, we will issue a refund for the products on the order (not shipping charges) and notify you via email. If any domestic orders are returned to us, we will contact you to find out if you would like the package reshipped.
Customers are responsible for any and all taxes, brokerage fees, customs fees, and duties that may be charged by their country of residence, by FedEx or by the postal service for shipping their purchase from the US to another country. The value of the package listed on the customs form will be the order total minus shipping. We will not accommodate any request to send the package at a lower value.